Refund Policy
Last Updated: March 2, 2026
7-Day Money-Back Guarantee
We want you to be completely satisfied with your purchase. Every Applighter template comes with a 7-day money-back guarantee, no questions asked. If the template doesn't meet your needs for any reason, we'll give you a full refund.
The 7-day period starts from the date of purchase as shown on your receipt.
How to Request a Refund
To request a refund, send an email to support@shaper.studio within 7 days of your purchase. Please include:
- Your order number or the email address used at checkout
- The name of the template you purchased
Processing Timeline
We aim to process all refund requests within 2 business days of receiving your email. Once approved, the refund will be issued to your original payment method.
Depending on your bank or payment provider, it may take an additional 5-10 business days for the refund to appear on your statement.
What's Not Covered
The following situations are not eligible for a refund:
- Requests made more than 7 days after the date of purchase
- Third-party costs (such as AI API keys, hosting, or app store fees) that are not charged by Applighter
Questions?
If you have any questions about our refund policy, reach out to us at support@shaper.studio. We're happy to help.